Travel agencies can offer outdoor leisure activities, airlines, car rental companies, cruise ships, hotels, rail transportation, travel insurance, package tours, insurance, guidebooks, VIP airport lounge entry, baggage logistics and medical supplies for travelers upon request, public transport schedules, car rental and share office services.Travel companies may also act as general sales agents for airlines that do not have offices in a particular area. The key role of a travel agency is to serve as an agent, to offer travel goods and services on behalf of a provider.